Legal
Privacy Policy
How KesoCare collects, uses and protects the information you share with us through this website and our services.
1. Overview
KesoCare Services ("KesoCare", "we", "us") respects your privacy. This policy explains what personal information we collect, why we collect it, how it is stored and the choices you have. It applies to visitors to this website and to people who contact us, request a quote or apply for a role.
2. Information we collect
We only collect information that you choose to provide, plus limited technical data generated automatically:
- Enquiry and quote details — your name, company, e-mail address, phone number, site location, budget range and the details of your requirement.
- Recruitment information — your name, contact details, experience, cover note and the resume file you upload.
- Newsletter subscriptions — your e-mail address.
- Technical information — IP address, browser type and pages visited, recorded in server logs for security and abuse prevention.
3. How we use your information
- Respond to enquiries and prepare quotations.
- Assess job applications and communicate with candidates.
- Send service updates or project news where you have subscribed.
- Protect the website against spam, abuse and security threats.
- Meet legal, tax and contractual record-keeping obligations.
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
4. Legal basis for processing
Where India's Digital Personal Data Protection Act, 2023 applies, we process personal data on the basis of your consent (for enquiries, applications and subscriptions) and for legitimate business purposes such as responding to a request you initiated, maintaining security and meeting legal obligations. Consent may be withdrawn at any time by writing to kesocareservices@gmail.com.
5. Cookies and similar technologies
This website uses a single session cookie to keep forms secure (CSRF protection). It does not track you across other websites. We do not currently use advertising or third-party analytics cookies. If that changes, this policy will be updated and, where required, consent will be requested first.
6. Sharing and disclosure
We share personal information only with service providers who help us operate this website and our business (for example, hosting and e-mail providers), under confidentiality obligations, or where required by law or a competent authority. We do not disclose your details to other clients or to marketing partners.
7. How long we keep information
- Enquiries and quotations: up to 3 years from last contact, so we can pick up the conversation if you return.
- Applications: up to 2 years, after which resumes are deleted unless you ask us to keep them longer.
- Newsletter subscriptions: until you unsubscribe.
- Server logs: typically 90 days.
8. Security
Data is stored on access-controlled servers. Uploaded resumes are stored outside the public web root and can only be downloaded by authorised recruitment staff. Forms are protected against cross-site request forgery and rate-limited against abuse. While no system is perfectly secure, we take these measures seriously and review them regularly.
9. Your rights
Subject to applicable law, you may ask us to:
- Confirm what personal information we hold about you and provide a copy.
- Correct inaccurate or incomplete information.
- Delete information we no longer have a lawful reason to keep.
- Withdraw consent or unsubscribe from communications.
- Raise a grievance about how your data has been handled.
Requests can be sent to kesocareservices@gmail.com. We aim to respond within 30 days.
10. Children
This website is intended for business users. We do not knowingly collect information from anyone under 18. If you believe a minor has submitted information, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. The version published on this page, with the date shown above, is the current version. Material changes will be highlighted on the website.
12. Contact and grievance officer
For any privacy question or complaint, contact:
Data Protection Contact
KesoCare Services
Eldeco Corporate Chamber, Vibhuti Khand, Gomti Nagar, Lucknow – 226010, Uttar Pradesh, India
E-mail: kesocareservices@gmail.com · Phone: +91 94518 74605
